Approximately 60% of Mexican investors expressed a high level of trust for the financial services industry and even more eligible investors believe the state-sponsored pension scheme will pay out benefits as promised. About half are worried about an impending financial crisis within the next three years.
There is significant confidence and trust in the system, which aligns with the fact that a vast majority of Mexican investors believe they have a fair opportunity to profit by investing in capital markets.
A majority of Mexican investors value access to technology over people to manage their investments and overwhelmingly trust human advice over that of robo-advisers. However, almost half said that they were willing to invest in a fund that used artificial intelligence for its selection process. Although Mexican investors want human help in investment management, they are still open to technology-based investment solutions.
When looking to hire a firm, about 70% of Mexican investors prefer a trusted brand over people they can count. When changing investment professional or firm, investors’ top considerations are the level of data security, performance, and then fees. Almost all of the Mexican investors surveyed would like access to more personalized products and about 7 out of 10 would be willing to pay more for them.