About half of investors from Hong Kong, a special administrative region (SAR) of China, expressed a high level of trust in the financial services industry and 60% of eligible investors believe state-sponsored pension programs will pay out benefits as promised. About 60% are also worried about an impending financial crisis within the next three years, up from approximately 50% in 2018.
Since confidence and trust are relatively high, it is not surprising that more than 60% of investors in Hong Kong SAR believe that they have a fair opportunity to profit by investing in the capital markets.
A significant majority of investors from Hong Kong SAR value more access to technology over people to manage their investments, and a similar majority would choose advice from people over that of robo-advisers. Less than one-third of investors from Hong Kong SAR said that they were willing to invest in a fund that used artificial intelligence for its selection process. In Hong Kong SAR, investors are open to technological innovation but not in place of human intuition or advice.
When looking to hire a firm, more than half of investors in Hong Kong SAR prefer people they can count on over a trusted brand. When changing investment professional or firm, investors’ top considerations include the level of performance and fees equally and then communication. Advisers would do well to provide more personalized products as a great number of investors in Hong Kong SAR surveyed want them, and a similar number would be willing to pay more for them.